Charger Not Working

Here are the steps to determine if your laptop charger is broken or functional:

Change the power outlet: Plug the charger into a different power outlet that is known to be working properly. If your laptop charges when connected to a different outlet, the issue is likely not with your computer or charger.

Check for charging lights: Many laptops have a light somewhere on the device that indicates whether it's receiving power. It could be above the keyboard, on the side, or back of the unit. Sometimes, the charger itself may have a light. If the power adapter or the laptop feels unusually warm, wait until it has completely cooled down before connecting it to a power source. Inspect the power adapter: Examine the entire length of the power cord for any tears, dents, or worn-out insulation. If you notice any flaws or if the connector is warped or smells like burnt plastic, the cord is likely faulty. Bring your laptop to us and request to test it with a working charger. If a working charger successfully charges your laptop, you may need to order a replacement adapter.

If you are using a newer laptop model with USB-C charging, ensure that your power adapter is connected to the correct port on the laptop. Check your warranty before replacing any parts, as the cost of the adapter may be covered.

Check the power jack on the laptop: When the charger is properly connected to your laptop, it should not be loose or fall out of the jack. If the connection feels loose, there may be a bent pin inside the power jack or the entire jack could have become loose from the motherboard. Take your laptop to a repair shop for a proper diagnosis. Bent pins and other power jack issues are model-specific. You can look up repair instructions for your specific model online, but the repair usually involves purchasing a new power jack and soldering it onto the motherboard. This could void your warranty.

Start up your laptop without a battery: Shut down the computer, remove the battery, and connect the computer to a power source. If the laptop wasn't powering on before but works without the battery, you may need a new battery. Alternatively, there might be another method to fix the problem, or your battery may be completely drained and require replacement. If your laptop's battery is not removable, skip this step and try the methods below before taking your laptop to a computer repair store.

If none of these steps resolve the issue, it's recommended to seek professional assistance to diagnose and fix the problem with your laptop charger.

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